IT Network - Percent Uptime

What Are We Measuring?

Network uptime – This measurement is in place to track the time that city network systems are available for use by city staff and residents without an unplanned outage.

Why Are We Measuring It?

The network systems are critical to the operation of the city and the needs of Little Rock residents. By measuring the network uptime, it will be possible to ensure that access to the services provided by these systems will be available when staff and residents need them.

How Are We Doing? 

Currently, we are working to ensure that the number is 99% or greater and we are striving to improve the network availability for all City of Little Rock staff and residents.  You can see our current uptime on the chart.